Indosat Ooredoo Hutchison HR digital transformation with ABeam Consulting Indonesia and SAP

　In the continuously growing business world, Indosat Ooredoo Hutchison (IOH) took a major step towards digital transformation in their Human Resources (HR). With the commitment from the management and hard work from all stakeholders, this has been achieved within a short period of time.

　The focus was to have an insightful talent management solution by enhancing the experience with integrated employee hub with support of chatbot, gamification, and other application to ensure all within reach by employees. It enhances not only the employee experience but also boosts engagement within the organization.

　The journey involved implementing several SAP solutions, including SuccessFactors, Concur, Work Zone, SAP Analytics Cloud, Qualtrics for employee engagement, and Centrical for gamification. These cloud-based solutions offer flexibility and ease in managing HR functions. The hybrid approach, integrated with the existing on-premises system for payroll and other processes, ensures HR can now use accurate data for strategic decision-making.

　The tremendous effort from various business process owners, effective collaborations among the key stakeholders made this journey become successful. As Irsyad Sahroni, Director and Chief of Human Resource Officer, mentioned, “this is not the end, this is a beginning of new journey for Indosat.”

　Patrick Clenjans, Principal of Human Capital Management Business Unit, ABeam Consulting (Thailand) Co., Ltd. said, "we are proud to support IOH in their HR digital transformation journey. With SAP SuccessFactors, we believe they have built a strong foundation for better HR management in the future, continuously looking how we can improve efficiency, effectiveness, and employee experience across the organization, supported and leveraging technology."

　As the implementation partner and SAP partner in Indonesia, ABeam Consulting Indonesia demonstrates its commitment to helping businesses grow through digital transformation. With deep experience in digital solutions, we are dedicated to helping companies maximize the potential of technologies like SAP SuccessFactors to tackle modern business challenges.