ABeam Consulting Vietnam attends Vietnam Retail Banking Forum 2021

Event’s Homepage: http://idgv.vn/Event/RetailBanking
Presentation Topic from ABeam:
How can customer experience transformation drive retail banking growth?
Mr. Tran Quoc Huy, Senior Manager, Strategy & Operations | Digital Transformation, ABeam Consulting Vietnam
15:00 - 15:15

 
The rise of technology coupled with consumers’ expectations for their banking needs require a new paradigm in delivering meaningful and impactful experiences for the retail consumers from their financial institutions. No more is this apparent in the inevitable adoption of business optimization and technology for banks around the world to drive efficiencies, resource allocation, customer sales and servicing in their product and service delivery models. In doing so, the application of business optimization and applicable technology set the foundation for banks to extend their brand equity and achieve growth by delivering end-to-end transformational customer banking experience. With transformational customer experience more important than ever, we will introduce best-in-class business and technological solutions to enable financial institutions to recognize, adopt and integrate these transcendent solutions to drive business growth. Technology solutions include RPA, OCR, Credit Scoring Technology, API Banking, Data Lake, Data Analytics, and Performance Reporting.
 

Date: March 25th, 2022 (Friday).
ABeam’s Time Slot: 15:00 - 15:15
Agenda: http://idgv.vn/Event/RetailBanking/?page_id=11665%2F#agenda
Location: InterContinental Saigon Hotel.
Organizer/Host: Vietnam Banks Association (VNBA), IDG.
Participation Fee: Free.
Language: Vietnamese and English.