Exeltis (Thailand) Co. Ltd.

Expense Management Process Transformation by Utilizing CONCUR EXPENSE
Case Study
  • Financial Accounting and Business Management
  • Health Care
Streamlining Expenses Process: Multinational Health Care Company Implements Unified Expenses Solution Across ASEAN Branches

Exeltis (Thailand), part of the multinational Insud Pharma, selected ABeam Consulting (Thailand) to enhance its expense claim processes. Leveraging ABeam Consulting's expertise in digital transformation, they implemented CONCUR EXPENSE, a cloud-based expense management solution seamlessly integrated with their ERP system. This strategic move has effectively Optimize Operations, accelerated decision-making, and ensured a high level of system redundancy for Exeltis (Thailand).

Exeltis (Thailand) Co. Ltd.

Challenge

  • Non-core business workload of salespeople
  • Simultaneous implementation in 2 countries with different legal systems and expense policies
  • Coordination with the ERP system managed by the entire global group

ABeam Solution

  • Optimize expense reimbursement processes using CONCUR EXPENSE’s features
  • Fit to standard approach based on ABeam Consulting pre-package and simplify the process
  • Strong support for requirements presentation and coordination based on ABeam Consulting pre-package

Success Factors

  • Providing best practices based on ABeam Consulting's extensive experience
  • Thorough implementation of Fit to standard
  • Close collaboration between Exeltis and ABeam Consulting to promote the project as one team

Project background and reasons for selecting ABeam Consulting

Confidence in Total Solutions that are Promptly Proposed

Exeltis (Thailand), a part of the Spanish multinational Insud Pharma, was established in Bangkok in 2007 with a primary focus on improving the health and well-being of women worldwide. In August 2023, the company initiated a process to enhance and optimize expense management, anticipating process standardization through integration with their enterprise system. This improvement initiative is specifically targeted at Exeltis (Thailand)  and its counterpart in the Philippines, Exeltis Philippines. As both entities have staff members spread across Thailand and the Philippines, there is a crucial need to support the staff in managing various expenses. Mr. Olivier Gaspari, Asia Finance Controller of EXELTIS (THAILAND) CO., LTD. “For us, it was important to streamline the expenses process from request to payment as well as an integration in our ERP to achieve this goal the guidance of ABeam Consulting was primordial.

Exeltis (Thailand) chose ABeam Consulting (Thailand) as its partner, and they were impressed by the company's proposal meeting all requirements regarding budget, solutions, and delivery date. The implementation of CONCUR EXPENSE, a SaaS-enabled expense management solution, has been introduced to Exeltis. ABeam Consulting's CONCUR EXPENSE solution package provides a comprehensive service, encompassing the assessment of current operations and transformation into the desired state. This involves optimizing current procedures by leveraging CONCUR EXPENSE features. Ms. Rica Marcelo of Exeltis Philippines offered the following remark: “ABeam Consulting was the right choice for this project. Their diligence and extensive supervision gave us the confidence that we will finish within the desired timeline and outcome.”

Mr. Olivier Gaspari

"We are delighted and grateful to have had ABeam Consulting guiding and supporting us in the right direction to execute this project involving several companies of the group."

EXELTIS (THAILAND) CO., LTD
Asia Finance controller
Mr. Olivier Gaspari

Challenges and Solutions

Revision of the Business Process for Alignment with Best Practice

The project, executed from August to November 2023, demanded efficient expense management and seamless integration with the existing ERP system in Thailand and the Philippines. ABeam Consulting (Thailand) strategically employed its templates and extensive SAP experience to harmonize each country's expense policies and ensure stable operations. While adjustments in user operations were required for alignment with the desired state, the impact of these changes was minimized through comprehensive training for key users. The successful completion of the project within the designated timeframe was a result of the collaborative efforts of Exeltis, Embil’s financial controller, and the project team.

While concerns about capabilities and system limitations were addressed, ABeam, an official CONCUR implementation partner, effectively applied its knowledge and experience with SAP CONCUR solutions to craft a process that aligns with their desired stage.

Ms. Rica Marcelo

"We are deeply thankful that Exeltis Philippines now enjoys a reliable Expense Report system that caters all aspects of our reporting needs. Kudos to the reliable expertise of the ABeam Consulting team."

Exeltis Philippines
Finance Manager
Ms. Rica Marcelo

The project, executed from August to November 2023, demanded efficient expense management and seamless integration with the existing ERP system in Thailand and the Philippines. ABeam Consulting (Thailand) strategically employed its templates and extensive SAP experience to harmonize each country's expense policies and ensure stable operations. While adjustments in user operations were required for alignment with the desired state, the impact of these changes was minimized through comprehensive training for key users. The successful completion of the project within the designated timeframe was a result of the collaborative efforts of Exeltis, Embil’s financial controller, and the project team.

While concerns about capabilities and system limitations were addressed, ABeam, an official CONCUR implementation partner, effectively applied its knowledge and experience with SAP CONCUR solutions to craft a process that aligns with their desired stage.

Project Outcome

Big Improvements After Introducing a Better Expense Management System

In November 2023, the system went live and was made to the new expense management system. it was further strengthened to address Exeltis Thailand and the Philippines’ concerns regarding expense validation. This enhancement not only helps in governing policies and reducing staff workload but also ensures seamless integration with their ERP system. Consequently, it enables staff to shift their focus more towards their core operations, concluded Olivier Gaspari

Key Success Factors for the Project

The key factors for success include a thorough fit-to-standard approach and close collaboration between the Exeltis affiliates and ABeam Consulting to promote the project as one team. Leveraging experience and knowledge, the focus is on optimizing processes for the expense management system.

Customer Profile

Client Name
Exeltis (Thailand) Co. Ltd.
HQ Location
Bangkok, Thailand
Year of establishment
2007
Business Overview
Healthcare

Jul 9, 2024

  • Corporate data and titles are those in use at the time of writing.

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Exeltis (Thailand) Co. Ltd.

Expense Management Process Transformation by Utilizing CONCUR EXPENSE
Case Study
  • Financial Accounting and Business Management
  • Health Care