At Mitsubishi Electric, the steady development of next-generation solutions business leaders through SLC led the company to conclude that broader employee development was needed to realize its management strategy of “resolving social issues through circular digital engineering.” Building on experience and achievements since 2015, and in collaboration with ABeam Consulting, Mitsubishi Electric launched two courses to develop solutions business talent through Off-JT: the Solutions Proposal Course, which teaches foundational knowledge, and the Advanced SLC Course, focused on business planning.
The Solutions Proposal Course consists of lecture-style sessions for learning the key points of solutions business, followed by practical sessions to apply those points. In fiscal 2025, Mitsubishi Electric conducted a total of 10 cycles of four different programs from June to January, each accommodating up to 35 trainees. The Advanced SLC Course, meanwhile, combines lecture-based knowledge acquisition with development of solutions business proposals, guided by ABeam Consulting’s strategy consultants. In fiscal 2025, eight on-site sessions and follow-ups were held from June to December for 28 trainees selected from manufacturing sites and various other organizations, with regular online group meetings also conducted. Both courses incorporate rapidly evolving generative AI applications, ensuring that the latest developments are swiftly incorporated into the training.
“Ten years have passed since the launch of the SLC program, and in recent years, recommendations from various organizations to enroll their staff in SLC have increased significantly. However, because participants are expected to develop solutions business proposals rather than simply attend training, SLC cannot accommodate a large number of people at once. Therefore, while maintaining a selective enrollment system, those who wish to acquire knowledge can do so through the Solutions Proposal Course,” says Mr. Nishikawa.
ABeam Consulting has partnered with Mitsubishi Electric for 10 years, supporting the design and implementation of the Solutions Proposal Course and SLC courses. Throughout this period, new challenges often emerged, necessitating revisions to the program. Mitsubishi Electric has worked to enhance the value of its human resource development in collaboration with ABeam Consulting, which possesses expertise in both talent development and new business development. ABeam Consulting executes the program by integrating processes, mindsets, and frameworks for pursuing new businesses, while taking into account the rapidly changing society and market environment, as well as the specific challenges faced by Mitsubishi Electric.
In the early stages, trainees tended to design solutions purely on paper. As the program progressed, early customer interviews were introduced to gain a deeper understanding of their situations and challenges. This approach enabled trainees to develop consulting sales skills, which are important for solutions business, expand the target customer base, and develop solutions business proposals rooted in real-world needs. To further instill a customer-centric mindset, SLC insisted that the final deliverable should include not only an internal business proposal but also a proposal directed to the customer.
“There is no other training that actually involves going out and interviewing customers. Very few trainees had prior experience of directly uncovering customers’ true challenges and concerns. I was no exception. Through these experiences, we gained numerous insights and realized that our pace was often slower than what our customers expected. By bringing the insights and mindset gained from these experiences back to their respective manufacturing sites, trainees are helping a culture to permeate the company that is conducive to embracing challenges without fear of failure,” explains Mr. Nishikawa.