The COVID-19 crisis has accelerated digitization by several years. In particular, the corporate value of tech companies in the US is expanding rapidly. The Nasdaq Index, primarily made up of tech companies, rose by 45% last year (more than 80% after hitting bottom with the Corona Shock), and the iconic company Zoom achieved 390% growth in one year, gaining instant brand recognition.
In the coming post-COVID-19 period, DX is expected to evolve to the second stage. We are transitioning from conventional business streamlining (Digitization) to a stage that requires full-scale efforts toward business model transformation based on digital technology (Digital Transformation). In this stage, the key is to define visions and scenarios for the utilization of digital technology and solve human and organizational issues in efforts toward realization.
Although there are challenges in Business model transformation, there are many cases in which the necessary driving force cannot be obtained due to an inadequate vision or scenario, or inadequate human or organizational aspect, not allowing progress beyond the Digitization stage.