Transportation/Logistics

Industry

Supporting transformation in the transportation and logistics industries stemming from paradigm shifts through business strategy proposals, business transformations, and DX

Triggered by the COVID-19 pandemic, the transportation, mobility, and logistics industries have seen a fundamental shift in the role of “movement” for people and goods. In this new era, businesses are required to redefine a richer lifestyle from a customer-centric perspective and rethink the way their services and operations should be.

Moreover, the industry faces rapidly evolving challenges—labor shortages, rising costs, geopolitical risks, intensifying natural disasters, decarbonization efforts, and technological innovations driven by generative AI—making business management increasingly complex.

ABeam Consulting utilizes its consulting experience and the newest digital technology to support transportation and logistics company transformations.

Industry Agenda

DX for increasing management sophistication and adding value to operations

Shifts in lifestyle and increasingly diverse customer needs are driving a move from “mass” to “individual,” making the creation of personalized customer experiences essential. To deliver such experiences, companies operating across multiple sectors—transportation, retail and dining, real estate, leisure, and hospitality—are accelerating efforts to integrate customer data dispersed across their groups or value chains, such as through integration of point services.

In addition, trends such as restructuring business portfolios to establish new revenue streams, revising fare and pricing systems in rail, aviation, and logistics, rethinking regional route networks, and transitioning between transportation modes are gaining momentum, demanding more sophisticated management decisions than ever before.

To address these challenges, many companies in the industry are working to integrate group-wide management platforms and link customer information, building data-driven foundations that enable advanced decision-making and the creation of high-value services.

DX for Smart Maintenance

While aging of facilities continues unchecked, the number of maintenance personnel is declining, making infrastructure upkeep a critical management challenge across the industry. Amid labor shortages, ensuring stable operation of aging facilities requires fundamental cost and operational reforms through digital technologies that streamline and optimize processes. It also demands accumulating operational and resource allocation data to optimize replacement and repair timing from a return-on-investment perspective.

ABeam Consulting considers it very important to implement smart maintenance. We identify management process issues, support maintenance activities, gather data that contributes to PDCA, and utilize technologies such as IoT, AR, and XR to drive transformation and efficiency. We believe that optimizing plans and pursuing productivity improvements to maximize maintenance effectiveness will provide a strong foundation for growth in the transportation and logistics industries.

Value creation that connects transportation, purchasing, and payments

Companies are increasingly looking to MaaS. It is a new value proposition that goes beyond transportation to seamlessly support user purchasing and payments while advancing transformation in the transportation business. Companies are collaborating on initiatives such as new business development with other industries and introducing new technology.

Transportation companies have introduced systems for managing group expansion into other industries. Furthermore, they are creating and promoting new businesses, including new business development, business expansion through M&A, entry into the overseas infrastructure business, and research and testing of MaaS.

Insights

Where ABeam Stands Out

  • Industry-leading creativity based on a successful track record

    The transportation, mobility, and logistics industries operate under numerous sector-specific regulations, making deep industry knowledge and cross-business expertise essential for driving transformation. Building on our extensive track record in the industry, ABeam Consulting proposes a forward-looking vision to lead structural reform across the sector.

  • Solutions that tie together our track record and knowledge of digital technology with business issues

    There is still room to utilize digital technology in the transportation and logistics industry. ABeam Consulting uses its extensive experience with digital technology to examine business issues and their causes, and propose digital technology to resolve these issues.

  • Execution capabilities based on client context

    We collaborate in trial and error processes to produce results, and work side-by-side with our clients and their existing solutions.

Services Provided

ABeam Consulting provides services for the structural transformation of core businesses in the transportation and logistics industries. We also offer a wide range of services from strategy deliberation for non-core businesses to advancement of group business management.

Contact

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