Outsourcing services work alongside the IT Department to support company growth and change
In an era of digitization, the IT department is expected to play two roles: Contributing directly to business by using IT to increase corporate value; and providing stable IT systems that are indispensable for corporate activities. However, it is unrealistic to respond to our sophisticated and complicated IT environment using only internal resources, and it is critical that the organizational strength of the IT department be maximized.
Working together with our customers, ABeam Consulting provides services that not only improve and maintain the operation of your IT systems, but also lead to the growth of your IT department and enhances its contribution to the business.
IT Department Challenges
Cycle of operation and maintenance improvements through cooperative outsourcing
What is the ideal state of operation and maintenance?
Analysis services to establish orientation
Driving continuous improvement activities for IT processes.
Realizing proactive IT management.Supporting the CIO and systems planning by optimizing operation costs, proposing improvements, and improving service levels.
Safely and reliably
More than just operations and maintenance
Towards a system that contributes to businessWe provide services based on two concepts: "a system to support efficient operations," and "services for continuous improvement."
24/7 support, 365 days a year. Securing talent and reducing costs through global resourcesWe provide high quality, multilingual support that follows ABeam’s doctrine in each region.
We will work together with your IT department to support efficient operations and provide services for continuous improvement
Instead of the traditional form of outsourcing in which roles and responsibilities are divided, ABeam offers "collaborative outsourcing," through which we build a long-term relationship to support the IT department and help it increase its contribution to the company.
Types of Sourcing
Characteristics of Cooperative Outsourcing
Overview of Outsourcing Services
IT Organization/Human Resources
Due to aging of IT department personnel and hollowing out, passing on skills and acquiring new technology is difficult
|A. Supplement technological deficiencies|
|A. Train in-house users|
|In-house production support services/internal education and training|
Due to a shortage of staff in the IT department, we are busy with daily tasks and can't implement "proactive IT"
|A. Review operations and maintenance|
|IT Department Operation and Maintenance Analysis Services|
|A. “Proactive IT” management|
|IT Value Management Services|
Improving IT operation efficiency
I am looking for an outsourcing service for operation and maintenance that can handle SAP and help with continuous improvement
|A. Outsourcing that identifies issues from system operations and leads to improvements|
I would like to know how to efficiently use SAP® Solution Manager
|A. Effectively utilize Solution Manager|
|SAP® Solution Manager Utilization Consulting Services|
IT Cost Reduction
It is difficult to secure and maintain back office staff at overseas offices and subsidiaries
|A. Reduce back office costs|
|BPO Services (Business Process Outsourcing)|
I want to reduce system maintenance costs
|A. Reduce system maintenance man-hours|
|ABeam SAP System TCO Reduction Solution|
IT Global Expansion
I want to reduce system operation maintenance costs including overseas locations
IT cannot keep up with overseas business expansion
I want to maintain a stable global quality standard
|A. Global operation maintenance including overseas locations|
・Organizational reform of an IT maintenance operations department (securities company)
・IT department vendor management improvement (retail business)
・ Improvement of IT operation maintenance management regulations (financial institution)
・Improved IT operation maintenance (trading company, manufacturers, financial institutions and many others)
・SAP Upgrade impact analysis (manufacturing, services, etc.)
・Global AMS (application management service) (manufacturing and many others)
・Global ITO (IT operation) service (manufacturing and many others)
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