AI Transformation That Accelerates Value Creation [Transformation Execution] ─ Moving Beyond PoCs and Connecting AI to Decision-Making and Financial Outcomes

Insight
Aug 28, 2026
  • Management Strategy/Reformation
  • AI
970170366

The use of generative AI at the individual level and in proofs of concept (PoCs) is rapidly expanding. However, in many companies, lead time, quality costs, inventory, profit and loss, and cash flow have not yet significantly changed.
In this series on AI Transformation (AX), we have clarified in Part 1 “why and what should be changed (conceptualization)” and in Part 2 “where to invest and how to recover (financial discipline).” In this third installment (execution of transformation), this insight focuses on the “execution mechanisms,” diagnoses the causes of stagnation as three structural disconnects—partial optimization vs. overall results, frontline events vs. financial outcomes, and AI utilization vs. decision-making structures—and presents a transformation execution model for connecting AI from PoC to operational deployment, decision-making, and financial outcomes.

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About the Author

  • Kinya Fujita

    Principal

Three Root Causes of AI Failing to Translate into Enterprise Value

The use of generative AI is rapidly expanding. Individual productivity is steadily improving, and PoCs have increased. However, executives do not feel optimistic. Although AI utilization is progressing, workload has not decreased, and lead time, quality costs, inventory, profit and loss, and cash flow have not significantly changed.
According to the Information-technology Promotion Agency (IPA) “DX Trends 2025” (comparison of Japan, the United States, and Germany; 1,535 Japanese companies), approximately 80% of Japanese companies are engaged in digital transformation initiatives, reaching the same level as the United States. However, less than 60% reported “achieving results,” compared with over 80% in the United States and Germany*1. In addition, a global 2025 survey (105 countries, approximately 2,000 respondents) found that less than 40% of companies that introduced AI could report enterprise-wide impact on earnings before interest and taxes (EBIT)*2.
What should be questioned here is not the presence or absence of digital transformation or AI adoption, but the unit of design for initiatives and the connection to outcomes. If efforts remain limited to efficiency improvements in individual operations, they will not lead to overall results. If outcome indicators are not designed, improvements at the operational level will not be captured as financial outcomes. Furthermore, unless decision-making authority and criteria are changed, the acceleration of output generation by AI will not lead to workload reduction.
In this insight, this structure is organized into three disconnects (Figure 1).

Figure 1. Mapping the Three Root Causes to Their Symptoms

1. Fallacy of Composition: The Unit of Optimization Is Incorrect

Applying AI to individual workflows produces localized efficiency improvements. However, their sum is not equal to overall optimization.
Consider an example from the supply chain management (SCM) domain in manufacturing. A company introduced AI in order processing, inventory inquiry, and billing processing, achieving efficiency improvements of 10–20% in each. However, the cash conversion cycle did not improve. The cause of inventory stagnation lies in multiple factors such as demand forecasting, production planning, procurement lead time, and special order responses in sales. Even if inventory inquiry is accelerated, cash will not move unless the decision-making structure changes. Therefore, AI initiatives must be prioritized not only by ease of implementation but also by their impact on overall constraints.
AI accelerates each process. However, it does not necessarily accelerate the entire enterprise.
The same applies to the quality domain. Even if the creation of quality records is automated with AI, quality costs will not decline unless these are connected to deviation prevention, root cause analysis, and shipment decisions. In the sales domain as well, even if proposal creation is accelerated, gross margin will not change unless pricing decisions and deal profitability change.
The sum of workflow-level optimizations does not match optimization of the entire business process, from order intake to shipping, billing, and payment. The same IPA survey shows that while Japanese companies have a high proportion of initiatives focused on optimizing individual operations, companies in the United States and Germany have a higher proportion focused on enterprise-wide process optimization*1. The structure in which the accumulation of partial optimizations does not lead to overall results is particularly evident in Japanese companies. In AX, the question should not be “which operations to apply AI to,” but rather “which business events, if changed, will remove overall constraints and connect to financial outcomes.”

2. Information Asymmetry: Frontline Events and Financial Outcomes Are Not Connected

The CFO function has a clear view of financial figures but has not fully visualized the causal structure behind them. On the other hand, frontline operations understand actual conditions but cannot design connections to profit and loss and cash flow.
As a result, the effect of AI utilization remains limited to activity indicators such as “it was convenient” or “usage increased” and is not converted into enterprise value. In other words, the issue is not that results are not being achieved, but that the structure for linking outcomes to measurable enterprise value has not been designed.

3. Outdated Decision-Making Structures: Workload Is Generated Not by Tasks but by Waiting for Decisions

Even if AI accelerates output generation, workload does not necessarily decrease. Much of the workload in companies arises not from tasks themselves but from decision-making processes such as confirmation, approval, meetings, alignment, and exception handling. Therefore, reviewing organizations and systems alone is insufficient; unless the hierarchy, criteria, and authority of decision-making are redesigned, workload will structurally persist.
In companies where PoCs are proliferating, the issue is not that there are too many AI initiatives. Rather, criteria and authority for stopping them have not been designed.
These three disconnects occur regardless of the domain of AI utilization.
AI utilization needs to be designed separately in two domains: horizontal AI domains that have broad, shallow effects across the enterprise, and vertical AI domains that deeply penetrate specific operations, functions, or industry processes such as sales, SCM, quality, development, and regulatory compliance.
Horizontal AI targets common tasks such as document creation, search, summarization, and internal inquiries, generating return on investment through workload reduction, outsourcing cost reduction, hiring suppression, and reflection in workforce planning. In contrast, vertical AI moves gross profit, cash flow, and quality costs only when connected to decision-making such as pricing, inventory and production decisions, and deviation prevention.
In both domains, without a design that connects AI utilization to workload, decision-making, and financial outcomes, return on investment dissipates.

*1 Information-technology Promotion Agency (IPA), "DX Trends 2025," June 2025
*2 McKinsey & Company, "The State of AI: Global Survey," November 2025

Ontology as the Interface Bridging the Gap Between AI and EA

Behind these three disconnects lies a disconnect between AI and enterprise architecture (EA). AI handles models, agents, and unstructured data and explores value through rapid trial and error. In contrast, EA aligns operations, systems, data, and authority to ensure stable operation of the enterprise as a whole. In other words, AI excels at “trying first,” while EA excels at “alignment and stable operation.”
If AI is overly adapted to the EA framework, its exploratory capability is lost; if it remains disconnected from EA, it will not be incorporated into core operations. Therefore, what is needed is not to directly connect AI to existing systems or completely overhaul core systems at once. Instead, it is to define data reference scope, execution authority, human approval points, and audit trails, and gradually incorporate AI into core operations without impairing the stability of EA. In this insight, this mechanism is referred to as the “interface” between AI and EA.
This discussion becomes even more urgent with the rise of AI agents. AI agents can autonomously make decisions within business processes and execute multiple steps. With conventional PoC-type AI, the practical impact of being disconnected from EA was limited. However, once AI agents begin operating across multiple systems and business processes, uncontrollable risks will arise unless the reference data, execution authority, human decision scope, and audit trails are designed.
For example, when a quality deviation occurs, an AI agent presents candidate causes by traversing inspection records, manufacturing conditions, material lots, change histories, and past quality issues along with corrective and preventive actions. At this point, it is necessary to design the scope within which data and authority from MES, product lifecycle management, enterprise resource planning, and quality systems are referenced. As technological options increase, it becomes more difficult to determine which technologies should be connected to which business events.
The problem is not a lack of technology. It is a lack of design to connect technology to operations, data, authority, and financial outcomes. At the core of designing this interface is a “value-connected ontology” that AI can reference.
An ontology is a structured body of knowledge in which concepts, relationships, and rules of operations are organized in a way that AI and systems can interpret, and it functions as a common language that enables AI agents to understand business context and make decisions. In this insight, an ontology connected to the structure of enterprise value is referred to as a “value-connected ontology.” Specifically, it is a blueprint that structures, in a form shared by AI and humans, how frontline events such as orders, inventory allocation, quality deviations, and delivery schedule changes propagate through business decisions to financial outcomes. Without a defined value-connected ontology, even if data exists, it will not be interpreted as business context, and AI will not function in the field.
In addition, to connect AI to core operations and financial outcomes, it is necessary to design not only the semantic structure but also which values to drive, which business events to capture, who makes decisions, and which EA to connect to, as an integrated whole. Therefore, this insight describes the value-connected ontology in terms of three layers and five design elements (Figure 2).

Figure 2. Three Layers and Five Design Elements of a Value-Connected Ontology in AX

These five design elements correspond to the three disconnects described earlier. Value driver design and business event design address the “fallacy of composition,” data and semantic structure design address “information asymmetry,” and decision-making design addresses “outdated decision-making structures.” EA and operational deployment design connect these to EA and transition PoCs into operational deployment.
Designing these five elements as a whole requires integrating capabilities across strategy and finance, business transformation, governance, data management, and EA design. Individual initiatives such as AI model development, data platform construction, business transformation, and core system renewal are insufficient on their own. Even if players with specialized capabilities exist, AI cannot transition from PoCs to operational deployment unless these are designed in an integrated manner. The difficulty of AX lies not in the technology itself but in the ability to align design capabilities toward enterprise value. However, the value-connected ontology only defines the “What” of design. To translate this into execution, mechanisms including decision-making authority, EA connection, operations and maintenance, and harvesting results—in other words, the “How”—are required. The next section presents the “value realization layer” as the execution structure responsible for this, an intermediate layer that converts the exploratory capability of AI and the stable operational capability of EA into enterprise value (Figure 3).

Figure 3. The Value Realization Layer: Converting PoCs into Enterprise Value

Value Realization Layer: Execution Functions that Connect AI to Operational Deployment and Outcomes

The design structure for translating AX into execution consists of the following five layers:

  • L1 Strategy (enterprise value targets and North Star)
  • L2 Governance and decision-making (authority and decision criteria)
  • L3 Business processes (business redesign and elimination)
  • L4 Technology and data (EA, data, ontology)
  • L5 Organization and talent (roles, required workforce, evaluation systems)

These five layers are characterized by encompassing not only business processes and technology addressed by traditional target operating models (TOM), but also decision-making structures, governance, workforce allocation, and connection to financial outcomes.
However, the five-layer model only indicates design targets; it alone cannot drive AX. Each layer must be traversed through the processes of visualization, semantic structuring, decision and control, operational deployment, and harvesting results. Figure 4 shows these concretely for each of the five layers.

Figure 4. The 5×5 Design Matrix of the Value Realization Layer

*ROIC = Return on Invested Capital
*CCC = Cash Conversion Cycle
*RACI = Responsible / Accountable / Consulted / Informed responsibility assignment framework
*Value certification gate: criteria for investment decisions and continuation decisions for AI initiatives
*SOP = Standard Operating Procedure
*UAT = User Acceptance Test

For example, in the SCM domain, business events from demand forecasting to payment collection are visualized, and how each affects CCC and gross profit is structured. Based on this, authority and automation conditions for inventory, production, and delivery decisions, as well as financial reflection, are designed. Only after this design does AI become not merely automation of inventory inquiry, but a transformation tool that simultaneously affects inventory, throughput, and cash flow.
Why are efficiency gains not visualized and returned across the entire company? The answer is that only L3 business processes were changed without addressing L2 decision-making structures and L5 organization and talent. In AX, it is insufficient to change only one of the five layers. Only when all five layers are traversed through the five processes and business events, decision-making, data, EA, and workforce planning are connected through causal relationships can PoCs be converted into enterprise value.
In this context, proceeding to implementation without “visualization” and “control” is the structural cause of the proliferation of PoCs.
The challenge of AX is not limited to technical implementation and automation. It lies in designing authority regarding who decides what, what to stop, and how far AI should be entrusted. In decision-making design for “control (Govern),” responsibility allocation (RACI) is defined for each AI initiative. Entering implementation without “control” undermines the stability of EA. Implementation without control is not transformation; it is disorder.
It is also important to note that the “information asymmetry” identified in Chapter 1 is resolved within this structure. The CFO function is responsible for value certification of AI investments and resource allocation, but the design of financial outcomes cannot be completed independently. It is necessary to jointly design the causal structure that connects frontline events and financial key performance indicators with business, operations, and data functions.
Based on this premise, ABeam Consulting advocates an approach called “AI Native,” which reconstructs operations, decision-making, and workforce allocation on the assumption of AI. While an AI center of excellence is essential for standardization and control, it cannot independently handle business elimination, decision-making authority, workforce reallocation, and harvesting results.
The value realization layer integrates multiple functions, including the center of excellence, and connects AI to operational deployment and enterprise value.

Harvesting Results: Mechanisms to Connect AI Productivity Improvements to Workforce Planning and Financial Outcomes

According to analysis by the Research Institute of Economy, Trade and Industry, workers using AI report an average productivity increase of approximately 20%*3. AI improves productivity, but unless its effects are reflected in workload, workforce planning, outsourcing costs, talent allocation, and budgets, they will not appear in financial outcomes. The state in which productivity gains from AI are absorbed into existing operations and not connected to the organization or finance is referred to as “ROI dissipation.” This issue is critical in AX because the speed and scale at which AI generates surplus far exceed those of conventional improvement activities. Traditional operational improvements accumulated effects over years, and workforce planning was revised accordingly. However, AI can generate productivity gains across the enterprise soon after deployment, and traditional revision cycles cannot keep up with this speed.
It is said that AX results are produced 10% by algorithms, 20% by technology and data, and 70% by transformation of people and processes*4. Therefore, the essence of harvesting results is not merely cost reduction but designing two mechanisms: (1) redefining the required workforce for work that can be replaced by AI and reflecting it in financials; and (2) reallocating the generated surplus to critical management and business challenges that AI cannot replace.
However, there are structural constraints unique to Japanese companies. In divisional and company systems, profit and loss responsibility and authority over workforce allocation lie with individual business units.
While business units can easily pursue efficiency improvements within their own areas, it is difficult to connect those effects to enterprise-wide resource allocation. As division of labor progresses, the perspective of each department narrows, and the capability to conceptualize and execute enterprise-wide transformation structurally declines. Because AI has cross-functional effects, outcomes dissipate in siloed organizations.
According to a 2026 survey by Keidanren, while overall AI utilization in companies exceeds 90%, its application to workforce allocation is approximately 20%, and to compensation is less than 10%*5. This distribution suggests that mechanisms for connecting AI-driven productivity improvements to decision-making on workforce planning and talent reallocation are not well established in many companies.

Figure 5. Corporate Functions Required to Harvest AX Outcomes

The issue is not the introduction of AI itself. It is how to reflect the surplus created by AI in enterprise-wide resource allocation and talent deployment. However, coercive measures will provoke resistance among frontline teams. A workload structural model based on ontology provides objective grounds, and a value-connected model demonstrates the financial rationality of reallocation, enabling decision-making based on structure and numbers. Harvesting results with frontline consensus can be realized precisely through structure and numbers.
Therefore, the evaluation indicators for AX are not AI usage rates or the number of PoCs. They are the rate of business elimination, decision-making lead time, improvement in financial key performance indicators at the process level, reflection in outsourcing costs and hiring plans, and the degree of execution in reallocating top talent (Figure 5).

*3 Morikawa Masayuki, "AI Utilization and Productivity of Japanese Companies and Workers," RIETI Discussion Paper Series 24-J-011, March 2024
*4 Boston Consulting Group, "The Leader's Guide to Transforming with AI," December 2024
*5 Japan Business Federation, "Report on the Utilization of AI and Other Technologies in HR Departments," April 2026

The Success or Failure of AI Transformation Is Determined by What to Stop

Moving beyond PoCs does not simply mean transferring AI to a production environment. It means making definitive decisions on what to stop, what to delegate, how to allocate people, and which outcomes to reflect in financials. Even if mechanisms are in place, AX will not move without management’s will to make these decisions.
Leadership in AX is not about encouraging AI utilization. It is about stopping initiatives that should be stopped and redesigning operations and decision-making. Decisions to withdraw from PoCs, eliminate operations, and update decision criteria cannot be achieved through frontline consensus alone. These are areas that management must take responsibility for. Particularly critical decisions concern talent allocation. Top talent must be allocated to challenging areas that AI cannot replace, such as withdrawal or turnaround of low-profit businesses, SCM reform, quality and regulatory compliance, overseas subsidiary management, and post-merger integration after mergers and acquisitions. Even if AI can present options, the final decision-making and responsibility for mobilizing stakeholders rest with humans. The question is not the number of top talent, but whether they are placed in critical areas with sufficient authority and responsibility.

In other words, the success or failure of AX is not a matter of technology adoption but of how thoroughly management decision-making can be executed. Exercising authority to stop initiatives, placing top talent in critical areas, and choosing enterprise-wide optimization based on structure and numbers—only when these are executed does AI become a core function for driving transformation.
In this series, AX has been organized from three perspectives: conceptualization (Part 1), financial discipline (Part 2), and execution of transformation (this article). Part 1 diagnosed “why and what should be changed” as structural bottlenecks, Part 2 organized “where to invest and how to recover” in terms of financial discipline and asset creation mechanisms, and this article discussed “how to execute and what to stop” in terms of the value realization layer and management decision-making. The central question throughout this series is not how to introduce AI, but how to redesign management on the premise of AI. Investment without a concept lacks focus, execution without financial discipline dissipates return on investment, and concept without execution sinks into PoCs. Concept, financial discipline, and execution—if even one is missing, AI will not connect to enterprise value. The essence of management capability in the AX era lies in whether all three can be integrated. This is not a challenge for AI or digital transformation departments but a management agenda that must be directly undertaken by the executive leadership.
Going forward, ABeam Consulting will continue to provide hands-on support by engaging deeply with both management and frontline operations in complex decision-making associated with AX. As a “Real Partner” that supports everything from conceptualization to business and data design, AI implementation, connection to EA and operational deployment, talent reallocation, and realization of financial outcomes in an integrated manner, we will connect companies’ AI transformation to the enhancement of enterprise value.

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