Business System Analyst
Job Description:
- Build and maintain relationships with partners, working with them to optimize and enhance our integration
- Develop configuration specifications and business analysis requirements
- Perform quality assurance and define reporting and alerting requirements
- Participate in designing, documenting and maintaining of system processes
- Explore on common sources of technical issues or questions and make recommendations to product team
- Interact with the product team to share key insights and findings
- Search for ways to improve monitoring, discover issues and deliver better value to the customer
- Participate in user requirement/system analysis including:
- Understand the relevant “as-is” user/system processes, source to target data models/flow and participate in gap analysis between the new and the “as-is” target system and data
- Document Functional Specifications, data model and data mapping specification. Participate the documents’ review sessions and revise/finalize the documents
- Communicate clearly to the technical team (internal or customer) the functionalities / data mapping design
- Perform SIT result verification
- Support UAT on functional / data mapping related issues
- Track and follow up the relevant outstanding items / issues
Job Requirements:
- Bachelor degree in Finance, Mathematics, Statistics, Computing, IT or related fields
- 3 years working experience in IT systems / projects and involved in user requirement analysis, system analysis and system design including document preparation (such as functional specification, data mapping specification)
- Proficient in Microsoft Office applications e.g. Microsoft Word, Microsoft Excel, Microsoft Power Point
- Experience in data integration and transformation is advantageous
- Experience in banking environment, Wholesale Banking, Small Medium Enterprise, Complaint Management, Loan Original System, reporting or data warehouse is advantageous
- Able to work in a fast-paced and deadline-oriented environment
- Significant experience in eliciting requirements and testing
- Significant experience in analyzing data to draw business-relevant conclusions
- Good knowledge of data visualization techniques and tools
- Strong understanding and knowledge of the principles and practices associated with database, SQL query, ETL and any BI / Reporting tools
- Strong written and verbal English communication skills including technical writing skills