Health Care

Industry

ABeam Consulting works with clients to resolve key challenges and establish a sustainable, next-generation healthcare society for the future of the healthcare industry

ABeam Consulting acts as an accelerator supporting transformation to address social challenges confronting the entire healthcare sector, including pharmaceutical companies, healthcare agencies, government, insurers and aged care and welfare service providers. These challenges include increasing healthcare costs, shortages of medical personnel, supply chain disruption risks and growing gaps in life expectancy between regions.
Through enhancement of regional comprehensive care and the promotion of healthcare DX, we seek to improve the quality and efficiency of healthcare, nursing, preventative health and lifestyle support services. We also aim to build next-generation healthcare models that utilize new technologies such as insurtech to support corporate healthcare management and improvements to consumer wellbeing.
We transcend industry boundaries to drive transformation across the entire value chain with the aim of fulfilling the industry’s mission of supporting the lives and health of people, and of realizing sustainability management that combines social and economic value. We are thus contributing to the construction of a sustainable, next-generation healthcare society.

Contributing to a sustainable society and improving the value of companies, healthcare agencies and government

Companies in the healthcare sector are expected to combine the realization of a sustainable society with increases in their corporate values. Pharmaceutical and healthcare-related companies in particular champion improving access to medicine, creating transformative healthcare technologies, addressing climate change, and driving healthcare DX, with the aim of achieving SDG 3, “ensuring healthy lives and promoting well-being for all.” They position these initiatives as key materialities and are advancing ESG data disclosure and the introduction of impact accounting.
At the same time, healthcare agencies and government are working to rebuild systems for healthcare as they look ahead to 2040. An aging society and changes in demographic movements across regions are driving increased demand for medical services in urban areas and declines in demand in underpopulated areas, necessitating the design and operation of healthcare models optimized for each, respectively. For example, in urban areas, governments are considering the reorganization of sickbed functions with a view to transition to in-home medical care, while in underpopulated areas, they are considering responses centered on nurses, utilizing MaaS or telemedicine.
From the perspective of government, improvements in coordination between local governments and medical agencies are being advanced with the aim of realizing the Regional Medical Vision. Proofs of concept (PoCs) aimed at formulating healthcare plans spanning multiple local governments and at optimal deployment of healthcare resources have been conducted. Analyses of the macro environment have also been carried out based on policy, demographic movements and technological transformations.
In healthcare agencies, initiatives are also underway seeking to combine streamlining with improvements to quality. Such initiatives include cybersecurity diagnostics projects, standardization and proliferation of electronic medical charts and digital transformation (DX) of diagnostic operations. Such efforts are creating an environment where medical personnel can dedicate themselves to more value-added work (diagnostics and patient care).
Looking at the field from the perspective of human capital management, developing and retaining specialist personnel who can take charge of healthcare DX is also an urgent task. The dearth of personnel versed in both IT and healthcare is a major challenge necessitating the establishment of systems for training and developing such personnel, as well as greater clarity in career paths.
Thus, it is important for companies, healthcare agencies and government, from their respective standpoints, to work to find solutions to social challenges, promote co-creation with other stakeholders by surfacing and disclosing the social impacts of their activities. In doing so, they should ensure that the outcomes of these efforts contribute to future value creation. In the healthcare sector, in particular, we have arrived at an age where efforts to improve the quality, efficiency and fairness of healthcare contribute directly to both achieving a sustainable society for all and increasing value for each participant, respectively.

Creating a new customer experience centered on patients and consumers

As societies enter an era of longevity, balancing the containment of healthcare costs with the realization of healthier lives has become a shared societal challenge. In response, the healthcare industry is increasingly expected to move beyond a sole focus on disease treatment and deliver value that supports individuals from prevention and pre-disease stages onward.
Amid these changes, growing attention is being paid to Healthcare as a Service (HaaS)—an approach that comprehensively addresses the challenges of patients and individuals by integrating pharmaceutical products with digital technologies and collaboration across diverse partners. This shift enables pharmaceutical companies and healthcare providers to evolve from product-focused suppliers into long-term partners that continuously deliver value, strengthening patient-centered experiences.
Looking ahead, the evolution of digital touchpoints alongside face-to-face care is expected to enable more personalized medical information delivery. Leveraging data generated through everyday life will further advance patient-centered services. For example, collaboration among companies, hospitals, and pharmacies may allow pharmacists to support health maintenance online or in-store during pre-disease stages, while appropriate medications—including OTC drugs—are delivered to individuals’ homes based on their condition and medication history.
By reimagining patient interactions as connected journeys rather than isolated touchpoints, and by establishing shared data platforms that link information across the ecosystem, the healthcare industry can go beyond improving outcomes and access. This approach is expected to enable next-generation healthcare platforms that support the entire patient journey and create new, differentiated customer experiences.

Rebuilding the supply chain to ensure a stable supply of pharmaceuticals

Providing appropriate treatment opportunities to the right people at the right time is one of the most important missions of a healthcare industry which deals in pharmaceuticals and services that directly contribute to the lives and health of people.
On the other hand, industry participants have accumulated a plethora of issues to address in achieving this. Within Japan, shortages in the supply of pharmaceuticals are becoming chronic, and shortages of the personnel underpinning that supply are gradually manifesting themselves. On the global level, amid increased geopolitical risks, dependence on any particular country for bulk drugs or pharmaceuticals increases the risk of supply chain disruptions. This has made the strengthening of BCP measures, including supply chain diversification, early detection of information about supply instabilities, and cybersecurity, more important than ever.
Moves within the industry to strengthen supply chains are also advancing in response to these developments. Such moves include efforts to reconsider entire supply chains that had grown overly fragmented, and securing the capacity to onshore production as an option. Ideas have been put forward such as improving coordination between companies, beginning with pharmaceuticals and CDMOs or pharmaceutical wholesalers and healthcare agencies or pharmacies. Going forward, initiatives such as using new technologies including AI and digital twins to visualize conditions or enhance supply and demand forecasting, or even improving quality management and traceability, including the logistics process, are likely to make further progress.
Beyond even that, we can expect the industry to realize whole new value chains that transcend existing frameworks to go beyond the process of building traditional supply chains connecting companies, enabling the reliable delivery of treatment methods to individual patients and consumers.

  • Leading transformation to get to the heart of sustainability management

    ABeam Consulting is ready to lead the total transformations of clients from the management transformation story formulation stage, to the operational transformation and management platform transformation stage. Our goal is to help clients on the path to achieve “sustainability management” that combines the social and economic value of companies.

  • Execution and co-creation for a lasting digital transformation

    ABeam Consulting works with clients to formulate and implement the optimal transformation vision, instead of copying leading examples from overseas. ABeam Consulting works with clients as an equal transformation partner to drive projects.

  • Global deployment centered in Asia

    As a Japan-based global consulting firm, ABeam Consulting supports companies in creating and executing proposals adapted to each region through its global network. We act based on an understanding of the special characteristics and corporate cultures of Japanese healthcare companies.

ABeam Consulting delivers a comprehensive service that fulfils the healthcare industry agenda.

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