Change, they say, is the only constant. Organizations are constantly transforming themselves to remain competitive in this ever-changing world and significant investments are being made to acquire the latest technologies to stay ahead in the industry. Despite this, some organizations are unable to fully reap the benefits of their transformation initiatives. One aspect that tends to be overlooked when organizations embark on a transformation journey is the people aspect. As long as people are present in an organization, any sort of transformation inevitably impacts them. Therefore, a transformation approach which ignores the presence of people will inevitably encounter obstacles and challenges.