Revamped operations in company finance and markets for machinery and information, chemicals, energy, consumer goods, and distribution and finance:
Defined 21 standard processes with 400 operational components, integrating 10,000 business patterns
Created “Common Operational Processing Manual” based on operational components
Developed work plan for 600 projects for processes controlling deal closings, deliveries and payments
Served as PMO and “bridge builder,” deploying team members through organization and developing solutions
Established Shared Service Center (SSC) for management visibility into overall operational processes