Soft Skills

Leadership Development Programme

Leadership Development Programme

This course is designed to help Managers and Leaders deal with real life challenges in today's business environment. This Leadership Development programme is a customized programme focuses on the interpersonal skills required to be a great leader as well as address real issues facing Managers such as being flexible and adaptable to the current  business environment, being empowered,  delegating effectively, managing self, avoidance of micromanagement and others.

Most people in supervisory, managerial, or other positions of leadership have exceptionally strong technical skills but are not equally strong in their interpersonal skills. This is because most people are hired and promoted based on how well they perform the "operational" functions of a position.

This course will benefit both new and experienced leaders in concentrating on the necessary skills to fine-tune their relationship-building skills.


Content
Understanding your self: Assessment and reflecting it –
Your role as the manager ? What is expected?
Effective leadership Communications (using NLP Techniques)
Managing people: organizing & effective delegating :
minimizing micromanagement
Managing people: the crucial skill of engaging & providing feedback
Time management & effective planning (Self Management)
Problem solving and decision making
Personal action plan (PAP)

Power Sales

Power Sales

Selling is complex: that’s undeniable. To achieve good results, you have to sell the right products or service, and most importantly, sell them right.

In today’s ever-changing world, modern techniques in professional selling are needed. Needs change and customers are elusive. Relationships need to be built quickly and competitors are not letting up in the “war” of trying to win over the customers, very probably yours! 

This practical program, addresses the sales challenges from the mainstay of selling, service, communication and personal development angles. It aims to answer the many complexities found in the tough world of selling.


Content
The Selling Mindset and Prospecting
Understanding and Qualifying Your Prospects
Cultivating the Selling Personality
Making The Sale
Addressing Objections
Seeking and Gaining Commitment
Selling To The Different Buyers’ Styles with D.I.S.C
(Demanding, Interactive, Compliant, Steady)

Applied Machine Learning

Applied Machine Learning

The aim of this course is to provide general proficiency in applying Machine Learning methods in practice. Through the use of the Python programming language and its various libraries, and based on a multitude of practical examples this course teaches how to use the most important building blocks of Machine Learning, how to make data modeling decisions, interpret the outputs of the algorithms and validate the results.

Our goal is to give you the skills to understand and use the most fundamental tools from the Machine Learning toolbox confidently and avoid the common pitfalls of Data Science applications.


Content
Introduction to applied machine learning and Python programming.
Machine Learning with Python
Introduction to Neural Networks & Deep Learning
Assessment in practice

Creative and Analytic Thinking Using Design Thinking

Creative and Analytic Thinking Using Design Thinking

Are you solving the right problems? Even, you may have the solutions, are they innovative enough? Have you ever been into a situation where you tried to find a solution to a problem only to realize you’ve been focusing on the wrong problem from the very beginning? Or you’ve proposed a solution only to have it shut down by your boss or co-workers? How stressful and defeating is that? With massive changes in our world that seem to create the most difficult of circumstances, both personally and professionally, your skills as analytical thinker and problem solver need to be further empowered now more than ever. 

In today’s ever-growing and changing world, being able to think creatively and innovatively are essential skills. It can sometimes be challenging to step back and reflect in an environment which is fast paced or when you are required to assimilate large amounts of information. Making sense of or communicating new ideas in an innovative and engaging way, approaching problems from fresh angles, and producing novel solutions are all traits which are highly sought after by employers. 

This course will equip you with a ‘tool-box’, on how to analyse problems critically in order to solve the problems creatively using design thinking methodology. Design thinking is at the heart of analytical and creative thought. Design is a unique form of problem solving that involves building solutions to problems that have no correct or pre-determined solution. As designers work through the problem space and the solution space of a design challenge, they utilize skills from each of the four components of analytical and creative thinking. 


Content
Innovation and Creativity
Empathy and Analytical Thinking
Design Analysis
Generating Creative Ideas
Prototype the Solutions
Refining and Pitching
Sustaining Creativity and Analytical Mind

Business Communication in English

Business Communication in English

Business communication skills at workplace have become the most important medium to deliver information, ideas and knowledge in a workplace. Yet, there are few people who know the useful tricks that make a business communication effective and many may find quite terrifying especially during this COVID 19 pandemic situation.

This course covers the knowledge of business communication skills at workplace to overcome the fear of networking with internal and external clients and presenting during meetings. It also helps the participants to deliver information clearly, effectively and professionally to get the message or opinion broadcast meaningfully in the mind of audience.


Content
Professional E-mails
Conversation: Networking at the workplace
Conversation: Meeting and Discussions
Art of Negotiation
Speaking with Confidence

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