Outsourcing services that work seamlessly with information systems departments to support corporate growth and transformative change

Real systems operation and maintenance within the system lifecycle poses a great many issues. At ABeam Consulting, we work with the customer as a unified team, improving systems operation and maintenance, and going still further with services that lead to IT department growth and greater contribution to business management.

IT Department Challenges

The Cycle of Operation and Maintenance Improvement
that Collaborative Outsourcing Brings

  • What kind of operation and maintenance are needed?
    Our analytical services provide guidance in the right direction.

    Operation and Maintenance
    Analysis Services

  • We back up action that leads to
    continual IT processes improvement,
    helping make aggressive IT management work

    IT Value Management

    Our services range from operational cost optimization, improvement proposals and service level improvement to CIO and systems planning support.
  • Systems that go beyond safe,
    reliable operation and maintenance
    to make a genuine contribution to business

    AMS/ITO Services
    BPO Services

    We provide services based on two key concepts: mechanisms that support efficient operation, and services with a view to ongoing improvement
  • Global Outsourcing

    Uninterrupted support 24 hours a day, 365 days a year.
    Global resources that ensure cost reduction and sufficient staff strength
    We provide high-quality support in numerous languages from each of our office locations, all in keeping with the ABeam Method

Collaborative Outsourcing

Our System for Supporting Efficient Operations by Working Together as a Unit with the IT Department

Rather than maintaining a division of roles in outsourcing, ABeam provides collaborative outsourcing in which we build long-term relationships with IT departments while supporting their efforts to contribute more to the company.

Sourcing Configurations

Characteristics of Collaborative Outsourcing

  • Enables complementary relationships in which each partner firm can focus on its own unique or essential roles
  • A comprehensive management function that covers all IT operations for an IT organizational structure that that can maintain outsourcing quality and prevent the development of an uncontrolled “black box” for costs.
Create IT Organizational Structures that Meet Corporate Needs