COMPANY
Whitbread plc is a FTSE100 company and the UK's leading hospitality provider, managing the number one brands in hotels, restaurants and coffee shops, including Premier Inn, Brewers Fayre, Beefeater and Costa.
CHALLENGE
Training program for Oracle ERP system rollout across the organisation’s 2,000 locations.
WHY ABEAM?
Prior history in delivering an integrated Supply Chain Management strategy that supported the group’s different brands and gained support for the SCM changes from each of the brand companies.
SOLUTION
Complete training strategy and programmes to help a diverse and widely disseminated workforce adapt to change: · Provided comprehensive training for new business processes and systems · Leveraged online e-learning as a cost-effective complement to classroom training and educational events · Developed and delivered more than 300 custom e-learning courses, training 10,000 end users across 2,000 locations
REAL BENEFITS
The project received the Institute of IT Training’s Silver Award for e-Learning Project of the Year. Client benefits included: Rapid, cost-effective and consistent training and reference material across the organisation Sustainable, repeatable training solution instantly available to new employees Gained flexible, general-purpose e-learning platform adaptable to future training needs