Insurance Sector Shared Services

COMPANY

A leading London based insurance company operating in the London market

CHALLENGE

Having grown rapidly through a strategy of acquisition, the client wanted to explore the development of a shared services strategy. The existing discrete operating companies had very disparate processes, systems and cultures. Our approach was based upon:

  • Close cooperation between Group and business unit management.
  • A defined map of key services and processes.
  • A rapidly created inventory of technology and suppliers across the Group.
  • A clear understanding of the Group’s market positioning and aspirations.
  • Establishing the business benefits of shared services within the client organization.

WHY ABEAM?

Proven experience supporting financial services organizations on the synergies and savings possible from developing a shared services operating model

SOLUTION

ABeam worked with the client to:

  • Map the key services and processes that the Insurance Group required.
  • Implement the future state operating model in conjunction with the client.
  • Identify a range of options for shared services which were presented to the Executive Committee with commercial considerations and recommendations.
  • Define with business unit operations and IT heads the implications for both the Group and the individual business units; the benefits and the restrictions of the proposed shared services model.

REAL BENEFITS

  • Immediate benefits from organizations working together to eliminate duplication and share best practice.
  • A shared IT Utility was put in place which resulted in multi-million dollars in cost savings, increased productivity and the ability for the discrete operating companies to innovate more rapidly through the use of best in class systems.
  • Articulated a business vision for the UK, establishing the business and organization structure going forward, and establishing a common approach to underwriting across the businesses.

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