Based on its corporate message of “Enriching lives, in harmony with nature,” Kao Corporation continues to provide high value-added products and services for both consumers and business customers. Previously, each company base-located in Japan, Europe and the U.S., and Asia-managed its item masters separately; in order to strengthen its global business, Kao has now established a cloud-based, centralized system of master management.

Developing innovative new products through “Yoki-Monozukuri”
Business expansion in Japan, Europe and the U.S., and Asia

Kao Corporation (hereinafter “Kao”) bases its business activities on the idea of “Yoki- Monozukuri” from the perspective of consumers and customers, and helps enrich the lifestyles of people globally. Through its research and development, the company engages in the creation of innovative products, which can be used safely and with peace of mind and are renowned for their high quality. Kao aims to produce and distribute these products in an efficient manner, identify consumer needs, clearly communicate the benefits of its products, and create points of sale where they can be easily chosen and bought.
Based on its corporate philosophy-known as the Kao Way-outlined above, the company is growing its business in Japan, Europe and the U.S., and Asia. For general consumers, its Beauty Care Business provides cosmetics, skin care and hair care products; its Human Health Care Business provides functional health beverages and sanitary products; and its Fabric and Home Care Business provides laundry detergents and house cleaning products.
For industrial customers, its Chemicals Business provides a diverse range of industrial products according to the needs of a wide range of industries.
In order to expand its business globally, Kao had already implemented SAP ERP for its core systems. However, since its businesses in Japan, Europe and the U.S., and Asia each possessed independent item masters, no comprehensive item master existed in which all of the Kao Group’s products were registered. ABeam Consulting (hereinafter “ABeam”) provided powerful support for Kao’s project to establish a new item master management system, with the aim of integrating the independent item masters of each region.

Major Issues

  • Centralization of master management, previously carried out independently by bases in Japan, Europe and the U.S., and Asia
  • Increases in the number of new products have led to depletion in the number of available item codes
  • Establishment of a base that anticipates the future integration of Kao’s item master with customer masters and supplier masters

User Profile

Client Outline
  • Company name:
    Kao Corporation
  • Location:
    1-14-10, Nihonbashi Kayabacho, Chuo-ku, Tokyo 103-8210
  • Established:
    June 1887
  • Services:
    <Beauty Care> cosmetic products, skin care products, and hair care products
    <Human Health Care> food and beverage products, sanitary products, and personal health products
    <Fabric and Home Care> fabric care products, and home care products
    <Chemicals> oleo chemicals products, performance chemicals products, and specialty chemicals products
  • Capital:
    85.4 billion yen
Project Outline
  • Outline:
    Kao aims to realize a cloud-based, centralized item master management for its bases in Japan, Europe and the U.S., and Asia, in order to accelerate expansion of its global business.
  • Software:
    SAP® Master Data Governance